FAQ's

Frequently Asked Questions

Early Screening Tool

The Early Screening Tool is a questionnaire designed to help identify potential developmental concerns in children. It helps parents and caregivers monitor their child’s progress across key areas such as communication, motor skills, problem-solving, and social-emotional development. The tool is designed for children aged 1 month to 5 ½ years.
The tool consists of a questionnaire with questions about your child’s development in five categories: Communication, Gross Motor, Fine Motor, Problem Solving, and Personal-Social. You’ll answer questions related to your child’s abilities in each category. Based on your answers, you’ll receive results that indicate whether your child is meeting developmental milestones or if further evaluation may be needed.
The tool evaluates your child’s development in the following areas:
  • Communication: How well your child expresses themselves and understands language.
  • Gross Motor: Large muscle movements, such as walking, running, and climbing.
  • Fine Motor: Smaller, more refined movements, like drawing or manipulating small objects.
  • Problem Solving: Your child’s ability to think, learn, and solve simple challenges.
  • Personal-Social: Social skills, relationships, and self-care activities.
Yes, the tool can be used for children of all backgrounds and abilities, including those with special needs. It helps identify areas where a child may need additional support and ensures early intervention, if necessary.
To complete the questionnaire, you will be asked to answer a series of questions about your child’s behavior and skills in the five key categories. You can fill it out online or print it for offline use. The questionnaire usually takes about 10-20 minutes to complete.
Once you submit the questionnaire, you will receive a developmental report that outlines your child’s progress in each of the five categories. The results will fall into one of three categories:
  • On Track: Your child’s progress is good, and they are meeting developmental milestones.
  • Monitor: Your child’s development is progressing, but it’s important to continue monitoring their progress at regular intervals.
  • Attention: There may be areas where your child is not meeting milestones. In this case, you will be advised to book a free online assessment with our clinicians for further evaluation and support.
Yes, you can use the tool regularly to track your child’s development over time. Periodic assessments can help identify progress or early signs of potential delays, making it easier to address concerns promptly.
Your privacy is very important to us. All responses and data provided through the tool are kept confidential and stored securely in compliance with data protection regulations. Your information will never be shared without your consent.
No, the tool is not a replacement for professional medical advice. It’s a screening tool that helps you monitor your child’s development. If the results suggest any concerns, we recommend consulting a pediatrician or developmental specialist for further guidance.
If the results indicate potential developmental concerns, it’s important to seek a professional evaluation. A pediatrician, speech therapist, or developmental specialist can provide a more thorough assessment and guide you on the next steps for support and intervention.

Digital Therapy Ecosystem

The digital therapy ecosystem refers to a platform offering various therapies, such as Speech Therapy, Physiotherapy, and Occupational Therapy through online sessions. It integrates expert therapists, secure technology, and interactive tools to provide effective treatment in the comfort of your home.
Yes! Research has shown that online therapy can be highly effective. With regular sessions and active parent involvement, children often show significant improvements.
Online therapy is conducted over secure video calls. Therapists use interactive tools and a personalized approach to meet the needs of each child or patient. Parents are guided to create a distraction-free environment for effective sessions.
Yes, it can be equally effective if sessions are attended consistently and therapist recommendations are followed. Our therapists use evidence-based methods to ensure quality care.
We offer:
  • Speech Therapy
  • Physiotherapy
  • Occupational Therapy
Our services are designed for:
  • Children with Developmental Disabilities
  • Children with speech and language delays/disorders
  • Start with a free assessment to discuss your concerns with our experts.
  • Choose therapy sessions based on your child’s or your specific needs.
  • Begin therapy with certified professionals tailored to your requirements.
  • Personalized care: Tailored plans for every child or patient.
  • Certified experts: Experienced therapists in speech, physiotherapy, and occupational therapy.
  • Secure platform: Encrypted sessions for privacy.
  • Parental involvement: Guidance for reinforcement at home.
Clinics mean travel & wait time, one doctor for many patients & only a limited choice of doctors is available nearby Take a Free assessment with the BEST & then decide!
The free assessment involves:
  • Understanding the child’s or patient’s developmental or medical history.
  • Observing behaviors, communication abilities, or physical conditions.
  • Discussing concerns with parents or patients.
  • Developing a personalized therapy plan.
You will need to be prepared with the following requirements before the assesment starts:
  • Share relevant medical documents & test reports on WhatsApp.
  • Zoom/ Google Meet link for the session will be shared 1 hour before the consultation
  • Connect Zoom/Google Meet via mobile or laptop
  • Sit with your child in a silent place with open space around (4ft x 4 ft) & good internet connection
It is completely fine if medical documents & test reports are not available. Our team will diagnose child's condition during the assessment.
The assessment will happen online over Zoom/Meet video call. It is important that you are in a quite room and appropriately dressed for our physiotherapists to carry out the consultation properly.
The consultation duration may vary according to the condition. It generally take 45 - 60 mins.
The first assessment is free.
The charges after that depend on the problem and the duration of the treatment required . Pricing plans will be shared after the initial assessment The Bonus is a personalised treatment plan at Zero traveling cost and Zero waiting time
We believe in providing parents and patients an opportunity to understand their needs before committing to therapy sessions.
Yes, you can drop in a request to change your assessment timing in our Whatsapp channel or call us directly. Our team will ensure to find a slot timing that suits your requirements.
Home visits leave you with a limited choice of physios from your area & are very expensive.
Take a Free assessment with the BEST & then decide!
Based on the assessment, our experts will recommend the most suitable therapy options to address your concerns.
Our team will continuously evaluate progress and adapt the therapy approach to suit your needs. We also guide parents and patients on how to reinforce therapy strategies at home.
Yes, you can reschedule with prior notice. Please refer to our rescheduling policy for details.
Based on the assessment, we match your child with a therapist whose expertise aligns with your child’s specific needs.
Absolutely! If you feel the need to switch therapists, we will work with you to find the best fit.
We provide regular updates and detailed progress reports to ensure parents or patients are informed about the therapy outcomes.

Special Child Caregiver

A special child caregiver is a trained professional who provides care for children with specific needs such as autism, cerebral palsy, ADHD, or other developmental conditions. They are equipped with the skills and experience to offer personalized care and support.
If your child has a medical condition or developmental challenge that requires extra attention, such as autism, ADHD, or cerebral palsy, a special caregiver can provide the necessary support, therapy assistance, and a structured environment that promotes growth and development.
Our caregivers are specially trained and certified to work with children who have a variety of special needs. They have experience in providing personalized care, assisting with therapy, and managing behavioural challenges.
When you contact us, we’ll discuss your child's specific needs and preferences. We then match you with a caregiver who has the relevant experience and skills.
Yes, we match caregivers based on the specific needs of your child, such as autism, ADHD, or cerebral palsy. You can request a caregiver with experience in your child’s condition, and we will do our best to provide the most suitable person.
Caregivers offer a range of services, including but not limited to: assisting with daily activities, providing therapy support, promoting social skills, helping with behavioural management, and offering companionship. They work closely with families to create a care plan tailored to your child’s needs.
We offer both full-time and part-time caregiver options, depending on your family’s needs. Whether you need a few hours of care or full-time support, we can accommodate your schedule.
All our caregivers undergo thorough background checks, including criminal record checks, reference verification, and interviews. Additionally, they must complete training related to child development and special needs care.
Booking a caregiver is easy! Simply fill out our online form or contact our team directly. We’ll discuss your child’s needs and match you with the most suitable caregiver. You can then schedule an initial meeting to ensure everything is a good fit.
In the rare event that your caregiver is unavailable due to illness or other reasons, we will provide a replacement caregiver who meets the same qualifications and can provide the same level of care for your child.
Yes, many of our caregivers are trained to assist with therapy exercises and can help manage medical needs. However, we always recommend discussing any medical or therapeutic requirements with us beforehand so we can match you with a caregiver with the right expertise.
You pay the caregiver's salary, a 20% management fee, and 18% GST on the management fee. For example, if the caregiver's salary is ₹10,000, the total monthly cost will be ₹10,000 + ₹2000 (20% management fee) + ₹360 (18% GST) = ₹12,360.

Verification Services

Verifications are conducted through a strategic partnership with a specialized third-party company that focuses on caregiver verification. We leverage their expertise to handle all aspects of the verification process for caregivers efficiently and thoroughly.
The database check for court records search will be done over all district courts pan India. This means that irrespective of the address of the individual, as long as a case exists for that individual anywhere, the same will be considered as applicable and necessary action taken.
Documentation check is carried out to verify the individual's identity by validating their government-issued ID. The accepted identity documents include:
  • Aadhaar card (preferred)
  • Voter's card
  • PAN card
  • Driver's License (DL)
Address verification aims to confirm the candidate's address as stated in their identity document or as provided by them. Verification can be conducted for either the permanent or current address.
Police verification is conducted by local police authorities, and the process may vary depending on the city and state government guidelines. In some cases, the police may contact the caregiver or visit their address for verification.
Verification is essential to ensure the safety and well-being of you and your family. It helps confirm that the helper working for you has been properly vetted.
The verification process typically takes the following time:
  • Document Check: 1 to 2 days
  • Court Record Check (CRC): 1 to 2 days
  • Address Check: 10 to 15 days
  • Police Verification: 30 to 45 days
To get the verification done, click on "Services" on the homepage of the app, and navigate to the "Verification Services"
Next, choose the verification service you need, complete the form, and make the payment.
Once the report is ready, it will be shared with you.
Yes, you will receive the report in PDF format on your registered WhatsApp or email. Additionally, you can access the report from your dashboard under "Verification Reports."
Yes, we offer independent verification services to ensure your safety, including document checks, police verification, CRC (Court Record Check), and address checks. You can access all of these services online. Fill out a short form, and we’ll take care of the rest.
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